Terms & Conditions

Layers Pilates Ltd – Membership Terms & Conditions

These Terms and Conditions (“Terms”) apply to all members of Layers Pilates Ltd and govern your use of our services, classes, and studio facilities.

1. Membership Types & Payment

1.1. Membership options include:

Monthly Unlimited: Access to unlimited classes per month.

Class Packs: Pre-paid packs of sessions with expiration dates.

Pay-As-You-Go: Individual session bookings.

1.2. Monthly memberships are billed on a recurring basis each month, unless cancelled in accordance with Section 5.

1.3. All fees are payable in advance and are non-refundable unless otherwise stated.

1.4. Payment must be made via debit/credit card or direct debit through our secure payment system.

2. Bookings & Attendance

2.1. All classes must be pre-booked via our website or booking app.

2.2. Places are allocated on a first-come, first-served basis.

2.3. Please arrive at least 5 minutes before your class start time. Late arrivals may not be permitted entry for safety reasons.

3. Cancellations & No-Shows

3.1. A minimum of 12 hours’ notice is required to cancel a class without penalty.

3.2. Late cancellations or no-shows may result in:

Loss of the session (for class packs or PAYG)

A £10 fee or one-class deduction (for unlimited members)

3.3. If a class is cancelled by Layers Pilates Ltd, you will receive a class credit or refund.

4. Health & Safety

4.1. By joining, you confirm you are physically able to participate in Reformer Pilates classes.

4.2. You must complete a Health Questionnaire (PAR-Q) and disclose any relevant injuries, medical conditions, or pregnancies.

4.3. The studio reserves the right to request medical clearance if necessary.

4.4. Socks with grip must be worn at all times during classes for hygiene and safety.

5. Membership Cancellations & Freezes

5.1. Monthly memberships may be cancelled with 14 days’ written notice before your next billing cycle.

5.2. You may request to freeze your membership for a minimum of 1 month and a maximum of 3 months due to travel, illness, or other reasons. Requests must be made in writing.

5.3. No refunds will be given for unused classes or periods of inactivity unless under exceptional circumstances and at the discretion of Layers Pilates Ltd.

6. Studio Rules

6.1. Please respect instructors, staff, and fellow clients at all times.

6.2. Mobile phones should be switched off or silenced during class.

6.3. Refrain from wearing strong scents or perfumes to class.

6.4. Clean all equipment after use with the provided wipes.

7. Liability Waiver

7.1. You acknowledge the risk of injury associated with physical activity and agree to participate at your own risk.

7.2. Layers Pilates Ltd, its staff, and instructors are not liable for any injury, loss, or damage sustained during or as a result of participation, unless caused by negligence.

8. Data Protection

8.1. Your personal data will be stored and processed in accordance with the UK GDPR and Data Protection Act 2018.

8.2. We will only use your information for purposes related to your membership, such as bookings, payments, health and safety, and occasional studio updates. You may opt out of marketing communications at any time.

9. Changes to Terms

9.1. Layers Pilates Ltd reserves the right to amend these Terms at any time. Members will be notified of any significant changes via email or on our website.

10. Contact Information

For questions, cancellations, or account updates, please contact:

Email: hello@layerspilates.co.uk